Where to start, what to avoid, and how to take it to the next level the systems planning collective.

In this session, presenters will draw on promising practices and dive into different models of Coordinated Access from their experience at the community level in Hamilton and St. John’s. They will give a sense of how they got these processes up and running, their key learnings – and challenges. Coordinated Access doesn’t have to be about the programs you fund, or about the homeless-serving system, it could and should be part of your effort to integrate the broader safety net to ensure homelessness is prevented in the first place.


  • Amanda DiFalco: Manager of Homelessness Policy and Programs City of Hamilton
  • Julia von Rhedey: System Planner for End Homelessness St. John’s City of St. John’s
  • Alina Turner: Principal, Turner Strategies; Co-Founder, HelpSeeker.org Fellow, School of Public Policy, University of Calgary


May 16, 2019